We guarantee that our service to you will be fast and courteous. If you have any questions about your purchase please feel free to contact us by phone at 1-706-864-6363 or e-mail us from our website just click on contact us. We don’t cover damage to our items in shipping unless you pay for insurance. If you would like insurance you will have to include that in shipping cost. We don’t take returned items unless it is exchanged for equal or greater value. Any cost incurred during this time will be added to the 20% restocking fee.
If you order the concentrated ore there will be no refund for this. I have sold a lot of the concentrates and I have a lot of repeat customers.
I want to make your shopping with us a very happy experience and I hope you will continue to shop with us. For more information please call. We accept Master card, Visa, and PayPal Payments. No refunds Only excahnges for Merchandise.
The Natural Nugget Jewelry has a 5-year warranty against any problems with the craftsmanship or defects. I will be glad to have any ring sized for you by my jeweler. If you have it sized by someone else this will void the warranty. There will be a small fee for sizing but it would be done by the person who created the jewelry. My Jeweler Knows how to take care and not damage the quartz with the gold in it. If there is a problem with the jewelry within 5 years all You have to pay is the shipping cost from (You to me and from me to you.)
We understand the importance of privacy to our customers and visitors to Crisson Gold Mine website. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information about our customers to any third party not affiliated with their transaction, except as required by law or as necessary to provide Services to the customer.
All personal details are stored on an offline server. Payment processing takes place on our secure server.
If you have any questions about our privacy statement, the practices of Crisson Gold Mine, or anything else, please contact us at: